Sheraton Hotel

Phased refurbishment of operational hotel
Sheraton Hotel
Context & Issues

The Sheraton Hotel Group provides luxury hotel accommodation across 71 different countries. It’s busy Heathrow Airport hotel required refurbishment to update the look and provide a more modern and functionally designed space.


PHASE I - 2012

Refurbishment of public areas, including the reception and lobby, and redevelopment of the restaurants and bars. New build extension providing additional all-day dining facilities.


PHASE II - 2015-2017 

Refurbishment of : 

  • 426 guestrooms 
  • Corridors
  • Replacement services
  • Replacement of roof coverings
Project characteristics

Artelia devised the phasing strategy to enable the hotel to remain fully functional throughout the refurbishment works. For example, during the bedroom refurbishments services availability had to be maintained to rooms that were not taken off line. This required four phases of works in conjunction with the main plant replacement.

Both phases of works were completed on time and to budget.